IMPORTANT NOTICE:
Due to the closing of multiple schools as of June 30th of 2013, and shortage of staff, former students requesting full student pockets, IEP's, verification of birth and students requesting transcripts that were born prior to 1966, may experience additional delays in their retrieval of records.
We apologize for the delay and thank you in advance for your patience.
Welcome to the Philadelphia SD Records Request Order Tracker!
We are processing your request and will update you, via email, as our progress proceeds. Please use the credentials you created submitted with your request to log-in to the order tracker.
Frequently Asked Questions
Step #1
Input Your Information
- You will need your Order Number and the email address attached to the application to login.
- Please be sure you have access to the email address as it will be needed to log in.
Step #2
Click the 'Track Order' button
- Please note that this will NOT take you directly into the Order Tracker. You will receive an email containing a link that will grant you access into the Order Tracker.
Step #3
Navigate to your Email.
- Locate the email we sent titled 'Order Tracker Login.'
- Once you have found the email, look for the text ' Please follow this link to login.' The word 'login' is a link that will log you into the Order Tracker.
You must supply an order number.
Customer Service:
| Email: | Records Team |
| Processing Questions: | 215.400.4780 |
For technical support contact: