Online Diploma Replacement Request Step 1, Please Enter All Information
This is an official request for a copy of a student record. The information contained in this request should be considered private. Please complete all information in full and then finalize the order process by clicking 'Proceed to Check Out'. The information required on this page is necessary to verify and protect your school record from being accessed by unauthorized individuals.
You will receive emails from scribOnline@scribsoft.com to notify you of the status of your order. It is important you read those emails carefully as additional information may be required to process your request.
While the School District of Philadelphia has tried to ensure the accuracy of the records recieved from Charter Schools that have been permanently closed, the School District of Philadelphia will not be responsible for any innacuracies that may be encountered. In addition, please note that as the School District of Philadelphia was not the Local Education Agency, (LEA), at the time of their student's attendance, we are unfortunately unable to issue any official documentation for their student's records.
Request Records
Please Read: Destruction of Files
Older Files
In conformity with our records retention schedule, all pupil pockets and transcripts for individuals graduating prior to 1973 have been reviewed and subsequently destroyed. This action is part of our ongoing effort to manage and maintain our records in compliance with law, while also minimizing security risks and resources spent on ongoing storage of paper records.
Files within Retention (50 year transcript)
In conformity with our records retention schedule, all pupil pockets dated between 1973 and the present have been reviewed and destroyed. Transcripts of students graduating less than fifty (50) years ago are retained until reaching that milestone, in compliance with legal requirements and our commitment to efficient records management.
If you have any questions or need further information regarding the destruction of these records, please do not hesitate to contact at recordsmanagement@philasd.org.
ACCESSING THE ORDER TRACKER: Once the order has been submitted and payment received, you will be directed to a confirmation page which contains the link to the Order Tracker. You will also receive a link to the Order Tracker via email from scribonline@scribsoft.com. To access the Order Tracker, you will enter your email address, order number and password.
Frequently Asked Questions